CONTACT US

If your question is not answered by our Frequently Asked Questions: FAQ

Please reach out to us at support@audum.store or send us a message here! Don't forget to include your information and order number.

We will answer within 24 hours. Before reaching out to your bank, message us – we'd love to assist you!

Please note, contacting us multiple times won’t speed up our response and may cause confusion and delays. Rest assured, we answer every email in the order it’s received.

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Frequently Asked Questions

Where is my order?

After your order is processed, you will receive a shipping confirmation email with a tracking number. Click here to track your order. If no updates are available right away, please allow 48 hours before reaching out to us.

When is my order arriving?

We provide fast processing times of 2-3 working days. 

Delivery times are estimated and can be found below:

UK, France, Netherlands: 3-6 working days. 

Germany, Italy, Poland, Austria: 5-8 working days.

Rest of Europe: 8-13 working days. 

North America: 5-8 working days. 

For more information please see our shipping page here. 

Our place: 30 N Gould St n Sheridan, WY 82801, USA

Monday - Sunday: 9 am - 6 pm

Contact us: support@audum.store